EBANX Solution for Streaming
Increase your streaming sales with a partner that listens to your audience's payment needs
From freemium to premium conversions, or pay-to-play to subscription based streaming services, EBANX has built-to-fit superior performance solutions to optimize your customer retention and approval rates in expanding economies.
Trusted by global streaming merchants:
A unique cross-border platform that allows you to sell more of your video or audio content across rising economies
+1.3 ppt average uplift in approval rates
based on unique user level for our global streaming merchants in a one-year period.*
-0.02 ppt of average decrease in chargeback rates
or our global streaming merchants in a one year period.*
*Data collected between 2021 and 2022. It may vary according to the country.
Sell more audio and video content and improve your control over pricing and streaming plans by accessing dashboards and demand analytic reports. EBANX has a state-of-the-art payments platform ready to uplift your approval rates with advanced machine learning technology which tracks all transactions across different acquirers and superior outputs and features. Some features include the following:
Dynamic Customer Scoring
Account Card Updates
Complete reconciliation - including payments, chargebacks and refunds information.
Automatic recurring billing and PCI DSS compliant tokenization
Partnerships with multiple local acquirers in each country where we operate
Fast and guaranteed settlement in merchant's proffered currency
Clear Dashboard and on demand analytic reports
A USD 11.4 billion market.
EBANX takes you there.
Latin America's streaming market potential
12.2% CAGR for video streaming
10.9% CAGR for audio streaming
USD 11.4 billion market by 2026
Expanding economies, such as Latin American countries are plural. Each one has a different financial scenario with a diverse culture, consumption habits, rules and regulations, and tax systems. Considering that about half of Latin Americans are unbanked, many can only pay through local alternative payment methods that they are familiar with.
Whether for VoD (Video on Demand), AoD (Audio on Demand) or live streaming businesses, EBANX provides a superior performance payments experience in 17 growing economies across Latin America and Africa, to help your overcome key challenges, such as:
Provide a frictionless and fast pay-in and payout experience
Allow your audience to complete a purchase instantly without having to provide their payment information multiple times
Offer high performance, diverse, and local payment methods to increase sales
Decrease operational overhead of mass payout processes
Monitor risky customers/transaction
Enable hybrid settlement operations and deal with foreign currency
Manage local and/or international fund settlements
Reduce costs with fixed FX rate (+ tax efficiency)
Have a unique reconciliation to sell in multiple currencies and countries
Having a local customer support experience
Have customer support during the entire payment journey (confirmation, refunds, and chargebacks)
Automate communication and customer management
Have KYC (Know Your Customer) support to solve local compliance issues with minimum effort
Built-to-fit payment solutions for your streaming revenue model and audience's needs
Video or audio on demand streaming services can offer tailored packages and flexible recurring payment plans according to your audience's needs. For freemium models, you can generate revenue beyond advertising support by converting users to premium. EBANX solution can be integrated to your website, application or third party platform, and enables more than 100 trusted payment options in growing economies, including recurrence for cards and alternative methods such as digital wallets. EBANX also has optimal approval rates due to direct connections to all card issuers, unified reconciliation, and outstanding features such as retry logic, smart routing, automatic card updates, and trusted MID.
Monetize pay-per-view videos in growing economies by charging your audience in cross-platforms/devices. Besides counting with more than 100 payment options, including local alternative payment methods, our platform is ready to run a localized minimum ticketing and pay-per-view access through a custom label checkout with local language interface. Your approval rates are also maximized due to our direct connections to all card issuers and outstanding features such as tokenization, retry logic, smart routing, trusted MID and much more.
Payouts to partners
Payout your suppliers and audio or content producers (e.g. freelance artists, musicians) quickly across different countries and currencies. EBANX has a payout solution with an intuitive payee onboarding and a seamless payout experience where your partners or any supplier can receive funds in under 10 minutes for alternative payment methods and up to 3 business days for bank transfers. Payments can be done through different methods, such as digital wallets, bank transfers, and instant payments, while the whole process is carefully verified to ensure your payouts comply with local regulations.
Uplifting approval rates by 14 ppt in 3 months
An EBANX global audio streaming merchant was able to increase its approval rate by 14 ppt in only 3 months after counting with superior acquirer and issuers connections and optimizing its anti-fraud strategy to reduce high-risk transactions.*
*Period considered: May - July 2022
Reducing free trial abuse behavior and increasing approval rates
An EBANX global video streaming merchant saw an uplift in approval rates per order level by 7 ppt within 6 months after a new mode of alerts were created to reduce the free trial abuse behavior of its services.*
*Data collected in 2022.
A comprehensive payments portfolio to fulfill your customers payment needs
Choose the payment methods that best suit your business model and consumers local payment needs across growing economies. Go beyond credit cards and have access to more than 100 payment methods, while also being able to offer debit cards, prepaid cards, installment payments, vouchers and other local alternative payment methods such as digital wallets and instant payments.
Diverse payment methods from credit (installments available) and debit cards to alternative options such as vouchers, instant payment, digital wallets, and popular local bank transfers
International, domestic or mixed funds settlement
Local currency availability to charge customers
Multiple, single or partial refunds, wherever it is necessary, for almost every payment method
An exclusive micropayments payout
Stop worrying about your minimum transaction value and have an exclusive payout feature that optimizes your micropayments (< 5 USD) flow in local currency and in real-time.
Stream without worries with an industry-leading security system
Your audience, your data, and our duty to protect them. EBANX payments platform relies on Shield, our smart anti-fraud solution. Minimize fraudulent free trial requests and other payment fraudsters by setting hard rules and outstanding features to balance protection with performance:
Machine learning for dynamic behavior scoring
Chargeback guarantee with low rates
Block and trust lists to avoid blocking trusted clients
Robust validation with payment capture to acquirers and bank validation.
Manual Review with EBANX's Fraud Specialists to reduce false declines while preventing fraud
Flexible and convenient integrations
Integrate according to your streaming service's needs in Africa and Latin America. With EBANX, you have a diverse integration portfolio, depending on your business model, current capabilities, future strategy, and available resources.
Direct API - reverse personalized integration to generate fully transparent checkouts
Payment Link - manually generated payment links to cut the need for complex integrations
Drop-In - complete white-label and customizable checkout with no redirection necessary
Payment Page - practical and safe checkout page managed by EBANX
Channels - a partnership network to seamlessly connect you to us
World-class support for your streaming business
Count on a dedicated team of high qualified specialists with different skills to provide the local support you need to develop your streaming business. They are available according to your time-zone and present in multiple regions (Latin America, US, Europe and APAC).
Regular planning and analytical meetings
Merchant operational support
Growth and marketing strategies
Close performance monitoring
Identification of opportunities
Roadmap for improvement