Get in touch with EBANX

Here’s the fastest way to reach us and get where you need to go.

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Contact Sales

With EBANX, you access the full potential of the world’s rising economies. Fill out the form below so a payments specialist from our team can help explore our solution potential for you.

Merchant Support

Our specialists are experts in specific business units and operate in multiple time zones to foster and support your business development. They are able to provide the local support you need in Latin America, the United States, Europe and APAC. 

Our merchant services include, but are not limited to: 

  • Regular planning and analytical meetings

  • Operational and business support for general inquiries

  • Growth and marketing strategies

  • Close performance monitoring

  • Identification of opportunities

  • Roadmap for improvement

If you want to reach our merchant services, please log in to your EBANX Dashboard account.

Access EBANX Dashboard


Let's connect your business to the world’s expanding economies together. Explore joining the EBANX partner network to unlock payments in Latin America and Africa for your merchants and business.

Media and PR Team

Talk to our PR team or explore our Press Room to find news, announcements, media resources, and other information about EBANX.

Email Our Press Office


EBANX connects more than just companies and consumers. Our connections are made for people. It is our goal to drive the changes that better society by promoting and sponsoring the causes we believe in: culture, education, diversity, sports, social projects, and technology.

Discover Our Initiatives


Connect your future to EBANX! Since the beginning, we have always attracted and recruited candidates that are committed, dedicated, and have big dreams of revolutionizing the payment market. Visit our Careers Page to see our current job openings and the possibilities to write the next chapter of your story with EBANX.  

Visit Our Careers Page

Customer Service

Did you pay via EBANX and have an issue regarding your purchase? We are here to help! Our Help Center is a platform ready to assist customers who need information regarding their purchase. We can help with payments, product tracking and traceability, refunds, and much more. 

Access Our Help Center