EBANX Solution for SaaS & Cloud
Maximize your revenue with built-to-fit solutions for global SaaS businesses in rising economies
B2B and B2C global Software as a Service companies with either recurring revenues, usage-based billing models, or high-ticket sales count on EBANX's superior payments performance. Are you ready?
Trusted by global SaaS merchants:
A superior performance payments platform to place your business in the forefront of the SaaS industry
+10 ppt average uplift in approval rates
based on unique user level for our global SaaS merchants in a one-year period.*
-0.3 ppt of average decrease in chargeback rates
for our global SaaS merchants in a one- \year period.*
-1.6 ppt average decrease in churn rate
with retry logic analysis performed by our specialized technical support team.*
*Data collected between 2021 and 2022. It may vary according to the country.
Global SaaS businesses need a payments platform with superior performance features and maximum availability to generate a higher rate of approved transactions and turn their operations frictionless:
Account Card Updates
Complete reconciliation - including payments, chargebacks and refunds information
Automatic recurring billing and PCI DSS compliant tokenization
Partnerships with multiple local acquirers in each country where we operate
Fast and guaranteed settlement in merchant's currency
Clear Dashboard and on-demand analytical reports
The fastest-growing SaaS market in the world
Latin America's SaaS industry is pacing at 27% per year through 2026
Cloud Computing in Latin America reached USD 11.1 billion in 2022
Cross-border cloud computing sales reached USD 8.9 billion in 2022
The software demand in growing economies is booming due to accelerated digitalization leading to higher SaaS demand. With the growing business landscape, new unicorns, and start ups the demand for SaaS solutions also grows. In Latin America, the most popular SaaS solutions are remote desktop software, live chat software, video conferencing, e-commerce, collaboration, and project management.
Despite the market's attractiveness, global SaaS players struggle to expand in growing economies due to a series of challenges, ranging from attracting new customers, billing, and charging in local currency. The EBANX solution is designed to help global SaaS brands to overcome these following challenges:
Manage Recurring Billing
Reduce manual processes
Automate billing and invoicing
Automate payments management: generation, confirmation, chargeback, and refunds
Handle all billing-related support queries
Ensure tools and mechanisms to reduce churn
Ensure tools and mechanisms for the best approval rates
Transactions and Foreign Currency
Local and international settlement management
Streamline reconciliation payments
Detailed payment information and traceability
Deeper insights about payments and consumerbehavior
Control over risky customers/transactions
Reduce costs with fixed FX rate (+ tax efficiency)
Significantly offload business hardships and offer the easiest customer payment experience
Automate communication and customer management
Have visibility and control on recurring billing
Have customer support during the payment journey (confirmation, refunds, and chargebacks)
Built-to-fit solutions for each pricing and revenue SaaS model
EBANX has an exclusive and the only B2B payment solution for high-ticket SaaS sales (above USD 10,000) available in the market. Either for single or recurring payments, international transactions are processed fast and safely through an automated payment experience with local alternative payment methods - including instant payments, credit cards (with installment plans), and debit, all in local currency. There’s no need for manually invoicing or SWIFT transactions that can take up to 5 business days to be completed. It also includes an online checkout User Experience with nearly real time payment, a detailed reconciliation, and other exclusive features.
Scale your SaaS business with the best-in-class recurring solution to offer local payments and maximize subscription-based revenue. Featuring recurring billing for local alternative payment methods and unified reconciliation in 14 growing economies, our solution has direct connections to all card issuers, tokenization, retry logic, acquirer redundancy, smart routing, automatic card updates, and trusted MID. A comprehensive recurring solution designed to deliver superior approval rates, reduce customer attrition and canceled subscriptions. You can also benefit from EBANX partnership with Recurly - the leading subscription management & billing platform for SaaS.
Usage-base or pay-as-you-go
Both high-value sales and/or recurring revenue SaaS models can have a usage-based pricing model, and EBANX's exclusive payment portfolio is fully prepared to support it. From pricing and billing cycle variations, including frequency and currency, you get built-to-fit solutions and have unified reconciliation as your customer's consumption changes. Count on flexible integrations, performance optimization features, and localized support such as language, alternative payment methods, exotic currencies, and tax support system.
Increasing the number of automated high-value transactions by 900% within 3 months
A global SaaS merchant in Brazil had a stack of invoices to be issued, processed, and confirmed, with manual processes and limitations with all payment processors for high-ticket transactions (above USD 10K).
Through EBANX Hight Tickets solution the merchant moved from 2 high-value transactions in the first month, to 6 in the second, and 12 in the third month.
Generating 19x more revenue in Latin America
Between the beginning of the operations with EBANX in 2017 through 2021, a global cloud-based software business grew its revenue by an impressive 19x in Brazil. Within the first year, this merchant already increased its revenue by 4x and this outstanding performance happened after accepting credit cards and bank transfers, all through EBANX partnership and our superior payment performance features.
Enabled for local and diverse payment methods to reach more SaaS customers
Growing economies are highly dependent on alternative payment methods and SaaS customers's choice differs from player to player since it depends on the bill amount, product type, vendor type, cultural preferences, and if it is a local or international transaction model.
With more than 100 payments methods enabled for single or recurring transactions, our merchants can have it all.
Diverse payment methods from credit (installments available) and debit cards to alternative options such as vouchers, instant payment, digital wallets, and popular local bank transfers
International, domestic or mixed funds settlement
Local currency availability to charge customers
Multiple, single or partial refunds, wherever it is necessary, for almost every payment method
Localized fraud prevention strategy to balance protection with performance
Having a robust anti-fraud strategy is a matter of survival for global SaaS businesses which usually depends on higher-value sales and/or subscription revenues,. On the other hand, it is necessary to avoid weakenning the relationship with loyal customers because of security blocks, but EBANX is your solution as our platform is ready to deliver this balance.
Count on advanced knowledgeable teams for security and fraud and have a localized smart anti-fraud solution with the best in-class safety features:
Machine learning for behavior scoring
Chargeback guarantee with low rates
Block and trust lists to avoid blocking trusted clients
Robust validation scheme with payment capture to acquirers and banks validation
Manual Review with EBANX's Fraud Specialists to reduce false declines while preventing fraud
Flexible and convenient integrations
EBANX takes the heavy-lifting of integrations by providing developers support to our merchants so the process can be streamlined. There are different integration options to fit our merchants' business model, capabilities, strategy, and available resources.
Direct API - reverse personalized integration to generate fully transparent checkouts
Payment Link - manually generated payment links to cut the need for complex integrations
Drop-In - complete white-label and customizable checkout with no page redirection
Payment Page - practical and safe checkout page managed by EBANX
Industry Channels - over 15 EBANX partners to be integrated with, including Recurly, for recurring payments and subscription billing
Nearly instant payouts to suppliers
SaaS & Cloud providers look for businesses with nearly real-time payout options. Relying on traditional payout systems can delay payments due to tax complexity, regulations, currency fluctuation, and other issues. With several payment methods available including bank transfers, digital wallets, and instant payments, our platform delivers a less bureaucratic and localized experience to your payees.
Payouts received in under 10 minutes for alternative payment methods and up to 3 business days for bank transfers
Payment method diversity
Intuitive Payee onboarding
World-class support for your SaaS business
Count on a dedicated team from experts specialized in your industry with different skills to provide a world-class service. They are available according to your time-zone and in multiple regions (Latin America, US, Europe and APAC).
Regular planning and analytical meetings
Merchant operational support
Growth and marketing strategies
Close performance monitoring
Identification of opportunities
Roadmap for improvement